PLANet Systems Group Applications have been designed to be easy to use for non-technical staff and have been thoroughly tested to ensure that business users can easily perform all operations with the systems without any IT help. Our application's interfaces are intuitive and user friendly.
The most common actions are standardized so that the users can quickly learn and advance. However, it is always important to have a helping hand available for support and guidance, particularly in the early days.
PLANet Systems Group understands the critical role education plays in maximizing the value of your software investment. If your organization fully adopts the solution and learns how to take full advantage of its potential, your project will succeed.
To help drive that success, we offer global and customized onsite training courses to instruct managers, administrators and users best-practices and methods for optimal use.
An important part of our training methods is the On-line education. To help users to move fast-forward, all common actions in our applications have been documented in our how-to’s and tutorials, available in PDF and AVI formats (most materials can be downloaded from our website, for information on how to obtain those that are not listed, please send an e-mail with your request at firstname.lastname@example.org).
Customization of your application requires changes in documentation and tutorials? No problem! We will record new tutorials with the latest changes or actions you find important for your staff and e-mail them to you ASAP.
Whether your business is stationed in one building or you have offices all around the world, we are ready to educate your staff quickly and efficiently. Our services don't end after training. We know that only a happy customer is a long term customer.